Friday, September 30, 2005
Hanging Up On Dell?:
All tech companies have some unhappy customers, of course, but recent surveys suggest the ranks of frustrated Dell Inc. owners are growing. Complaints to the Better Business Bureau rose 23% in 2004 from the year before, and they're up another 5% this year.
Due to poor support, my last Dell computer purchase was in 1994.
All tech companies have some unhappy customers, of course, but recent surveys suggest the ranks of frustrated Dell Inc. owners are growing. Complaints to the Better Business Bureau rose 23% in 2004 from the year before, and they're up another 5% this year.
Due to poor support, my last Dell computer purchase was in 1994.
- Frank
