Friday, May 12, 2006


An example of passionate service from AT&T Wisconsin | The Daily Page

The real test here was whether or not AT&T representatives would respond directly when queried, both from the perspective of a customer and from someone seeking comment for publication.

All levels of AT&T failed. Its customer service representative, its regional officer, its regional spokesperson and its national spokesperson all begged off. But is anyone surprised to learn that?

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